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Billing Agents


Job Type

Part Time

About the Role

As a billing agent, you must be accurate and dependable in handling accounts and documents. Being good at math and a high degree of organizational ability are essential due to the great amount of financial information.
• Create and send all deductibles due for service, non-covered charges, and final bills for before job completion and updating the notes into dispatch.
• Manage account balances to discover outstanding debts or other inconsistencies
• Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)
• Check the data input in the accounting system to ensure accuracy of final bill
• Issue invoices and bills and sent them to customers through various channels (billing portal, e-mail etc.)
• Issue customer account statements periodically or whenever necessary
• Receive payments through various methods (cash, online payments etc.) and check for credibility
• Send reminders for payments and contact customers when assigned
• Update accounting records with new payments, balances, customer information etc.
• Answer questions and handle complaints from customers regarding bills
• Report on activity to upper management
Requirements and skills
• Proven experience as billing clerk or general accounting experience
• Adherence to laws and confidentiality guidelines to ALL financial information
• Proficient in MS Office (especially Excel); Working knowledge of relevant software (e.g. Quickbooks) will be appreciated
• Excellent math ability
• Good organizational skills
• Excellent communication skills
• High school diploma: further education will be a plus


No felonies

Pass a national background check and submit a local background – Fee will be reimbursed Pass drug test and participate in our random drug testing program Must have a smartphone that operates appropriately to connect to our ticketing system for the first 90 days Must provide 3 verifiable references, resume, and cover letter explaining why you would be an asset to our team

Quite working environment

Laptop or Desktop computer during training period

Internet Access for working and virtual training

Must have a smartphone during training period

About the Company

GI-Techs is the largest veteran-led support team in the United States. These services are completed by a team of soldiers that have transitioned from active duty, veterans, and certified and experienced technicians.

Our 24/7 customer support team consists of field and service agents are in the United States.

We have three missions:
​Mission 1: To keep our customer satisfaction rating of 95% or higher for our customers and partners.
Mission 2: To create a field support team of 10,000 veterans to support our customers across the world.
Mission 3: ​To empower and provide 500 veterans franchise opportunities for a GI-Techs Support Center in their town or city.

We understand that we cannot control everything, however, our effort, determination, and performance will always be outstanding.

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